Sales Support, LATAM
About the Company
SideKick Card offers an easier way for parents to fund, monitor, and manage how their child spends money while studying abroad. With the SideKick Card, parents are able to effectively manage both funding and monitoring when it comes to their child’s spending, by allocating the funds to specific categories to guarantee that they are being spent properly.
Whether they want to exercise complete control of their child’s spending, monitor how they are using their funds, or lock the card, there is no shortage of options. SideKick Card is a useful tool that parents can use to teach their children how to budget.
SideKick Card was developed in hopes of taking the burden of managing finances for students from school employees and agents/student recruiters.
About The Role
As a sales support, you will be responsible for working hand in hand with the Business Developer - LATAM to generate sales, assist in user onboarding and partner network expansion, as well as to increase brand awareness in the region. As part of the SideKick team, you will report to the VP, Business Development and be responsible for helping to plan and execute the Company's sales & support initiatives in your region.
Duties & Responsibilities
- Assists Business Developer with selling SideKick products and onboarding both in person and virtually
- Resolves customer complaints by investigating problems, collaborating with the larger team to develop solutions, and making recommendations to management
- Establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets
- Represents the company at in-person meetings with existing B2B clients, as well as potential B2B partners.
- Represents the company at educational fairs to potential B2C clients
- Looks for new sales channels and opportunities to increase sales and brand awareness.
- Meets sales activity expectations on a daily basis
- Represents the company and the product accurately
- Monitors competition by gathering current marketplace information on pricing, products, new products, and marketing initiatives
- Actively contributes to the team with recommendations of changes in products, service, and policy by evaluating results and competitive developments.
- Keeps CRM up to date with all activities and insights
- Keeps up to date with industry trends
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Maintains professional and technical knowledge by reviewing professional publications, establishing personal networks, and participating in professional development.
Required Knowledge, Skills and Abilities
- 2+ years of sales or customer support experience in international education industry
- Fluent in English
- Passion for technology & love for CRM, Slack, Google Office, etc.
- Self motivated, responsible and performs well working remotely
- Experience as an international student
- Available for domestic travel
Status
- Contractor, Full time
- Location: Mexico
- Compensation based on experience
If it sounds like you, please apply with an up-to-date resume and a brief introduction.
